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Collection O 625 Hotel Golden Gate, Batam
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Key details
About the Hotel
Komplek Ruko Golden Gate Blok F 1-3, Batu Selicin, Lubuk Baja,
Batam,
Indonesia,
29432,
Riau Islands
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Getting around
A list of all available modes of transport
City Centre
Batam
5.8
km
Airports
Hang Nadim (BTH)
18.4
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Unique Foyer!
“The aquarium in the foyer was a vibrant centerpiece that truly enhanced the ambiance of the hotel.” view full review
Simple and Satisfying
“I enjoyed the basic breakfast menu; the bread and jam were fresh and a perfect start to my day.” view full review
Impressive Amenities
“The fitness center had an excellent range of equipment, allowing me to maintain my workout routine during my stay.” view full review
Cozy and Comfy
“The room was well-lit and cozy, providing a perfect retreat after a long day of exploring.” view full review
General
No smoking on site
Wi-Fi
No parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Fire extinguishers
Services
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
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Location
Komplek Ruko Golden Gate Blok F 1-3, Batu Selicin, Lubuk Baja,
Batam,
Indonesia,
29432,
Riau Islands
Map view
Komplek Ruko Golden Gate Blok F 1-3, Batu Selicin, Lubuk Baja,
Batam,
Indonesia,
29432,
Riau Islands
City landmarks
Mosque
Jabal Arafah Mosque
1.5
km
Shopping Area
Nagoya Hill Shopping Mall
2.0
km
Pagoda
Tua Pek Kong Temple
1.5
km
Mall
BCS Mall
1.7
km
Teluk Tering
Welcome To Batam Monument
1.1
km
Nagoya Citywalk blok Northwalk A no. 1
Funworld Nagoya Citywalk Batam
710 m
Shopping Area
Nagoya City Walk
850 m
Batu Selicin
Pasar Penuin Wet Market
1.5
km
Jalan Harbour Bay
2.1
km
BatamAdvisor
990 m
Mall
Nagoya Hill
1.4
km
Shopping Area
Nagoya IT Center
1.0
km
Mall
JC Supermarket
1.2
km
Spa Centre
GO Massage Batam
1.2
km
Dora Sinaga
1.2
km
Jl. Komp. Penuin Centre Blok S No.2-3
Serenity Massage Spa and Reflexology
1.2
km
Shopping Area
Harbour Bay Mall
1.7
km
Night club
No Name
1.3
km
Delta Spa & Health Club Batam
2.0
km
Jl. Kuda Laut
Bukit Senyum
2.3
km
Harbour Bay Ferry
2.1
km
Beach
Pantai Stress
2.2
km
Pagoda
Pura Agung Amerta Bhuana
3.0
km
Jl. Tiban Utara
Cipta Land beach
2.7
km
Tiban Indah
Kaki Langit Singapura
2.8
km
Jl. Gajah Mada No.3
Pura Agung Amerta Bhuana Batam
3.0
km
Jl. Gajah Mada
Samudra Dharma Temple
3.3
km
Pagoda
Maha Vihara Duta Maitreya Monastery
3.8
km
Pagoda
Vihara Samudra Dharma
3.5
km
Nearby
Shopping Area
Diamond City Mall
530 m
Restaurants
Shaburi & Kintan Buffet
1.3
km
Jl. Pembangunan Grand Batam Shopping Centre
Reviews and Ratings
Feedback from previous guests about their experience.
44%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
6.2
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 10 reviews
6.5
6.5/10 based on 17 reviews
Martha
United States,
January
2025
5.0/10
Overall, I found the hotel to be a mixed bag. It was located conveniently near DC Mall and had a reasonable price, but there were numerous issues that made my stay less enjoyable. The rooms were not as pristine as I expected, and the dining options were quite limited. The service, particularly from the reception, was far from satisfactory.
Rooms
5.0
The rooms were quite small and had a damp smell initially, but with the air conditioning on, it improved somewhat. They also felt a bit run down for a hotel that’s only been open for a year.
Service
5.0
Service was unsatisfactory, especially from the reception. I experienced multiple issues, including a lack of communication and no apologies for mistakes regarding room assignments.
Location
6.0
The location is fairly close to DC Mall, making it convenient if shopping is a priority. However, it is quite a distance from the central area of Nagoya, which might be difficult for first-time visitors.
Dining
5.0
Breakfast options were very limited and not well replenished. By the time I arrived, many main dishes were already gone, leaving only basic options available.
Facilities
5.0
The hotel facilities felt underwhelming. Wi-Fi didn't work well in the rooms, and I had to rely on the lobby to connect.
John
United States,
December
2024
5.0/10
I had a rather disappointing stay at this hotel. While the location next to DC Mall is convenient for regular visitors to the island, the overall experience was marred by poor room conditions and inadequate service. Although the modern design of the hotel was appealing, the cleanliness and attention to service left much to be desired. I don't think I'll be returning anytime soon.
Rooms
5.0
The rooms I stayed in were quite small and had a terrible odor. I also had issues with the toilet door not closing properly. Overall, I would rate the rooms a 4 out of 10 due to these discomforts.
Service
5.0
The service was quite poor. I was given the wrong room type without an apology, and the response time for room service was frustratingly slow. The reception staff did not seem interested in addressing my concerns, leading to a rating of 2.
Location
7.0
The hotel is conveniently located next to DC Mall, which can be a plus for regular island travelers. I would rate the location a 7 out of 10 for its accessibility.
Dining
5.0
Breakfast options were very limited and not replenished adequately. Many items were gone by the time I arrived. I would give the dining experience a 3 out of 10.
Facilities
5.0
Overall, the hotel seemed run down despite being relatively new. I would rate the facilities a 5 out of 10 for cleanliness and maintenance.
Zoe
United Kingdom,
December
2024
5.0/10
I was really disappointed with my stay. The hotel is relatively new, but it feels quite worn down already. On the plus side, it's close to the DC mall and reasonably priced. However, the service was poor, the food was minimal, and I encountered several issues in my room that made my experience less than pleasant.
Rooms
5.0
The rooms were not cleaned properly during my stay and had an unpleasant smell, which was quite off-putting.
Service
5.0
Service was really lacking; I felt ignored by the staff and never received a proper apology for the room mix-up.
Location
8.0
The location is good, being conveniently near the DC mall.
Dining
5.0
The breakfast buffet was very disappointing with limited options and items that ran out early.
Facilities
5.0
General facilities felt off, with a noticeable smell of smoke in public areas such as the lobby.
Isabella
United Kingdom,
November
2024
5.0/10
During my stay, the hotel had some positives, like its budget-friendly price and proximity to DC Mall, but it also had several downsides. The rooms had a persistent unpleasant smell, the breakfast options were very limited, and service could be improved. Overall, it felt more like a basic accommodation than a comfortable stay.
Rooms
5.0
The rooms were quite reasonable in size, but the smell was a huge downside, especially upon arrival.
Service
5.0
Service was hit or miss; some staff struggled with English, and I had miscommunications regarding my room and check-in.
Location
6.0
The hotel is conveniently located near DC Mall, but not ideal for first-time visitors to the island, as it's far from attractions.
Dining
5.0
The breakfast was disappointing, serving mainly spicy Indonesian dishes with very few options and inadequate replenishment.
Facilities
5.0
There isn’t much to brag about regarding facilities; it felt a bit run down.
Jon
United States,
November
2024
5.6/10
I had a mix of experiences during my stay at this hotel. The rooms were decent in size but had a lingering damp smell that took some time to air out. The service was a hit or miss since communication with some staff was challenging, but overall, they were accommodating. The breakfast was quite basic, and the Wi-Fi was unreliable in the rooms, which was frustrating. I wouldn't suggest visiting this area unless absolutely necessary.
Rooms
6.0
The rooms are reasonable in size but had a damp smell that improved after a while.
Service
6.0
The staff was accommodating but struggled with English, leading to some confusion.
Location
Dining
5.0
Breakfast was basic and predominantly spicy Indonesian dishes.
Facilities
Harold
United States,
November
2024
5.4/10
I had a mixed experience at this hotel. While the rooms were decent and reasonably modern, I faced issues with unpleasant smells and unreliable internet. The staff were accommodating but sometimes struggled with English, leading to some confusion. Breakfast was quite basic, mainly featuring spicy Indonesian dishes. Overall, it's a budget-friendly option but not without its drawbacks.
Rooms
6.0
The rooms are reasonable in size but had a damp smell initially that took a while to air out.
Service
6.0
Staff were generally accommodating, but language barriers caused some confusion.
Location
5.0
The hotel is a bit far from Nagoya, which may be a downside for first-time visitors.
Dining
5.0
Breakfast consisted of spicy, basic Indonesian dishes which may not satisfy everyone.
Facilities
5.0
The hotel offers basic amenities, but there's not much to do in the area.
Eva
United Kingdom,
October
2024
5.0/10
I had a somewhat disappointing stay at this hotel. The location was decent since it was close to DC Mall, but the rooms were not well-maintained and had unpleasant odors. The service left a lot to be desired, especially at the reception. Breakfast options were very limited and hardly replenished. Given these issues, I wouldn't recommend this hotel for those seeking a comfortable experience.
Rooms
5.0
The rooms were quite run down and had a terrible smell. I booked a deluxe room but was given a superior one instead without an apology.
Service
5.0
The reception service was poor, with staff looking irritated when asked questions. No apologies were offered for the room mix-up.
Location
7.0
The hotel is conveniently located near DC Mall, which is a plus for shopping.
Dining
5.0
Breakfast was disappointing with very limited choices and food that wasn't well replenished, leaving us with hardly anything by 7:30 am.
Facilities
5.0
The hotel facilities felt neglected and not well cared for.
David
United Kingdom,
October
2024
5.0/10
The hotel is a budget-friendly option, close to DC Mall, making it convenient for regular travelers. While the modern style and cleanliness are positives, the service needs significant improvement, and the breakfast options are quite limited. Overall, it's a simple stay but lacks some important amenities.
Rooms
6.0
The rooms are small but clean and have a modern style. However, I encountered issues with room allocation and an unpleasant smell initially.
Service
5.0
Service was quite disappointing. I faced issues with room assignments and received little to no apology for mistakes. Staff could be more attentive.
Location
6.0
The hotel is somewhat far from Nagoya center, which could be inconvenient for first-time visitors, but taxis are readily available.
Dining
5.0
Breakfast was quite lacking with limited choices and poor replenishment. Overall, the dining experience was underwhelming.
Facilities
5.0
Facilities felt quite basic; the Wi-Fi was unreliable, especially in the rooms, necessitating trips to the lobby.
Stan
United States,
October
2024
5.0/10
I recently stayed at this hotel, which is conveniently located near DC Mall. While I appreciated the reasonable price and modern style, my experience was marred by several issues, particularly with service and room quality. The breakfast left much to be desired, and overall, I felt that the hotel fell short of expectations.
Rooms
5.0
The rooms were quite small and had a damp smell initially, but improved after airing out. They could use better maintenance.
Service
5.0
Service from the reception was disappointing; staff seemed uninterested and there was a lack of communication.
Location
7.0
The hotel is conveniently situated near DC Mall, but it is quite far from other attractions.
Dining
5.0
Breakfast had very limited options, and the food was not replenished adequately.
Facilities
5.0
Facilities were basic and not very well maintained, contributing to an overall average experience.
Justin
United Kingdom,
July
2024
5.0/10
The hotel has a few redeeming qualities, such as being reasonably priced and having spacious rooms. However, I found the cleanliness to be lacking, and the service from the staff was disappointing. Additionally, the location isn’t great, as my view was just an empty lot and there were issues with communication.
Rooms
5.0
The rooms were spacious, but there was a noticeable smell when I first entered. They weren't cleaned well, which was a letdown.
Service
5.0
The service was poor; interactions felt rushed, and the receptionist showed little patience. The staff’s limited English also made it frustrating at times.
Location
5.0
The location was not ideal, facing an empty lot instead of any attractive scenery.
Dining
5.0
Breakfast was a major letdown with very limited options and food that ran out quickly.
Facilities
5.0
Facilities such as the lobby were crowded and poorly ventilated, especially with smoking allowed in common areas.